How to get help

Obtaining a Referral


  • If you need furniture or household goods, you must go to one of the following agencies and have them submit an on-line referral.
  • You may only receive 1 referral over your life-time.  This referral is valid for 30 days.
  • You will have a maximum of 3 visits to select your items.
  • We stock sofas, upholstered chairs, dressers, beds, night stands/end tables, kitchen tables & chairs, cabinets, shelves, pots, pans, dishes, linens, small appliances and many other items.
  • We do not stock mattresses, TVs or large appliances.
  • If we have an item in stock, you must select from our existing stock.
  • You should be at the store a minimum of 45 minutes before it closes.
  • If you do not speak English, please bring someone who can interpret for you.
  • We have volunteers in the store who will assist you in selecting items.
  • We do not provide a delivery service.
  • Plan to take items with you on the day that you visit.
  • You may place items on hold 1 time while you obtain transportation.
  • Items placed on hold must be picked up within 7 days.
  • If you bring children with you, you must supervise them at all times.
  • Our customer policies can be downloaded in either English, Portuguese or Spanish

Click here to view a map of Agency locations
Click here to see an estimate of what we have in inventory

Agencies which can provide referrals: